Mon 30 Oct 2006
How quickly do you trust?
How quickly do you trust someone who is selling to you?
The only way for you to gain the trust of your clients/customers is to have them experience that you care more about them then the $ they are giving you.
Check out Seth Godin’s brilliant post on the matter.
7 Steps to Customer Trust
- Wholeheartedly believe in your product or service
- Be authentic in your marketing and in all your interactions with your customers
- Be curious about your customer’s experience
- Create a business culture of integrity
- Over deliver
- Love your clients
- Trust Yourself